Adapting Multidevice Deployments During a Pandemic: Lessons Learned From Two Studies

The emergence of the COVID-19 pandemic brought into evidence some of the challenges of deploying and managing user studies out-of-the-lab. Satisfying new health guidelines required adapting to remote and contactless procedures, which in turn impacted recruitment, participant involvement, and technology delivery and configuration. Such challenges are endemic to many user studies. However, the emerg...