Low-code platforms empower business professionals to build applications without ment requires new roles, structures and mindsets. Drawing on 36 interviews in two firms at different levels of low-code maturity, we define a practical five-level maturity model and highlight the evolving role of low-code champions who bridge the IT and business domains. We show how organizational context, IT support and community learning shape success and provide actionable guidance for traversing the first three maturity levels (1,2)
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