Recommender Systems (RSs) aim at providing relevant items to users, with a recent emphasis on improving recommendation fairness. Quantifying fairness of the recommended items can be done with two types of evaluation measures: measures that are purely based on item exposure (exposure-based) and measures that account for both item exposure and item relevance (relevance-aware). While exposure-based measures have been thoroughly analysed, relevance-aware measures have not been examined in such detail yet. We gather all existing relevance-aware individual item fairness measures for RSs and study their theoretical properties. We find that all measures suffer from one or more limitations, which may cause issues in their computation, interpretability, or expressiveness. To address this, we correct the affected measures or explain why a limitation is unresolvable. Further, we empirically investigate the extent of the limitations on the measures and compare the original measures to our reformulations under common and extreme evaluation scenarios across real-world and synthetic data. Our experiments show that our reformulated measures successfully resolve the issues in the original measures. We conclude by providing practical guidelines on how to select measures for a range of use cases.
Large Language Models (LLMs) are increasingly used to replace human judges to assess the relevance of information objects, raising concerns about circularity, bias, and whether simulated preferences can substitute for human judgement. This work presents experiments using multiple LLMs to label passages for relevance. It examines their gullibility – how easily they are misled into labelling irrelevant passages as relevant. It also compares LLMs with human judges in ranking systems, analysing differences in discriminative power and whether some systems benefit under LLM-based evaluation. Results show that LLMs are influenced by the presence of query terms, even with irrelevant or random passages. Moreover, LLM-generated rankings are highly correlated with those of human judges, with strong agreement on which system is better in pairwise comparisons. However, LLMs may exhibit lower discriminative power, as seen in flatter ranking slopes and missed significance for meaningful improvements. Yet, there are no cases where capable LLMs and human judges reach opposing conclusions with significance. LLMs may boost traditional systems more than neural ones, adding a new concern of system bias. These findings highlight the strong potential of LLMs for relevance labelling, while also highlighting failure cases that call for careful adoption and further research to maintain evaluation integrity.1 1
This paper presents the award-winning RMIT-ADM+S system for the Text-to-Text track of the NeurIPS 2025 MMU-RAG Competition. We introduce Routing-to-RAG (R2RAG), a research-focused retrieval-augmented generation (RAG) architecture composed of lightweight components that dynamically adapt the retrieval strategy based on inferred query complexity and evidence sufficiency. The system uses smaller LLMs, enabling operation on a single consumer-grade GPU while supporting complex research tasks. It builds on the G-RAG system, winner of the ACM SIGIR 2025 LiveRAG Challenge, and extends it with modules informed by qualitative review of outputs. R2RAG won the Best Dynamic Evaluation award in the Open Source category, demonstrating high effectiveness with careful design and efficient use of resources.
Information retrieval systems aim to return relevant and useful content to users and are often biased towards popular items. This implies that an under-represented group or attribute will not receive a fair share of a user's attention in search results. For example, while a ranked results list for a query such as 'physicists' might be fair according to a particular attribute such as gender, nationality or social group, it might not be fair for all of them. Ideally, while providing relevant answers, a results list should also provide fair exposure across a broad range of attributes. We demonstrate that while a system can be fair towards multiple attributes, they are not necessarily diverse (i.e., redundancy/minimal novelty). To this end, we include an additional dimension to the study, i.e., diversity, and explore the relationship between fairness and diversity measures by exploring popular search result diversification techniques using the test collections from TREC 2021 Fair Ranking Track, TREC 2022 Fair Ranking Track and NTCIR-17 FairWeb-1. Furthermore, we study the impact of such diversification techniques along both nominal and ordinal attributes, as well as for intersectional fairness. Our results indicate that explicit search results diversification techniques showed improved results when the attributes were nominal but failed to provide fairer and more diverse results when the attributes were ordinal in nature. Additionally, in terms of intersectional fairness explicit search results diversification also performed significantly better than baseline retrieval runs.
Formulating queries is a challenging stage of the search process. This study investigates how crowd workers formulate an initial query for a common information need described in a backstory, resulting in diverse query variations. Using the UQV100 dataset of information need backstories and corresponding queries, we analyze the variations. Our findings show that 70% of the query terms used in crowd worker queries did not appear in the backstory text. Examining such terms we developed a taxonomy of search strategies, with the most common being semantic variations of backstory terms, followed by information type specifications. Additionally, we categorized the backstories by cognitive complexity, showing that higher complexity led to greater diversity in query variations and a wider range of term variant categories. This study highlights the importance of accounting for query variations, term variants, user strategies, and cognitive complexity in designing search systems and test collections to better align with users' information needs, influenced by the cognitive demands of a task, and enhance system performance and usability.
This study proposes a method to diversify queries in existing test collections to reflect some of the diversity of search engine users, aligning with an earlier vision of an 'ideal' test collection. A Large Language Model (LLM) is used to create query variants: alternative queries that have the same meaning as the original. These variants represent user profiles characterised by different properties, such as language and domain proficiency, which are known in the Information Retrieval (IR) literature to influence query formulation. The LLM's ability to generate query variants that align with user profiles is empirically validated, and the variants' utility is further explored for IR system evaluation. Results demonstrate that the variants impact how systems are ranked and show that user profiles experience significantly different levels of system effectiveness. This method enables an alternative perspective on system evaluation where we can observe both the impact of user profiles on system rankings and how system performance varies across users.
Large Language Models (LLMs) are increasingly used to generate search queries for various Information Retrieval (IR) tasks. However, it remains unclear how these machine-generated queries compare to human-written ones, particularly in terms of diversity and alignment with real user behavior. This paper presents an empirical comparison of LLM- and human-generated queries across multiple dimensions, including lexical diversity, linguistic variation, and retrieval effectiveness. We analyze queries produced by several LLMs and compare them with human queries from two datasets collected five years apart. Our findings show that while LLMs can generate diverse queries, their patterns differ from those observed in human behavior. LLM queries typically exhibit higher surface-level uniqueness but rely less on stopword use and word form variation. They also achieve lower retrieval effectiveness when judged against human queries, suggesting that LLM-generated queries may not always reflect real user intent. These differences highlight the limitations of current LLMs in replicating natural querying behavior. We discuss the implications of these findings for LLM-based query generation and user behavior simulation in IR. We conclude that while LLMs hold potential, they should be used with caution.
This paper examines the ethical question, 'What is a good search engine?' Since search engines are gatekeepers of global online information, it is vital they do their job ethically well. While the Internet is now several decades old, the topic remains under-explored from interdisciplinary perspectives. This paper presents a novel role-based approach involving four ethical models of types of search engine behavior: Customer Servant, Librarian, Journalist, and Teacher. It explores these ethical models with reference to the research field of information retrieval, and by means of a case study involving the COVID-19 global pandemic. It also reflects on the four ethical models in terms of the history of search engine development, from earlier crude efforts in the 1990s, to the very recent prospect of Large Language Model-based conversational information seeking systems taking on the roles of established web search engines like Google. Finally, the paper outlines considerations that inform present and future regulation and accountability for search engines as they continue to evolve. The paper should interest information retrieval researchers and others interested in the ethics of search engines.
Social media platforms must filter sexist content in compliance with governmental regulations. Current machine learning approaches can reliably detect sexism based on standardized definitions, but often neglect the subjective nature of sexist language and fail to consider individual users' perspectives. To address this gap, we adopt a perspectivist approach, retaining diverse annotations rather than enforcing gold-standard labels or their aggregations, allowing models to account for personal or group-specific views of sexism. Using demographic data from Twitter, we employ large language models (LLMs) to personalize the identification of sexism. Our empirical results show that OpenAI's LLMs (GPT-3.5, GPT-4, and GPT-4o) and two open-source LLMs (Mistral and Qwen) exhibit higher Krippendorff's alpha label agreement with female annotators than with male annotators. As well, each LLM presents higher Krippendorff's alpha agreement with a specific annotator age group. We then sought to counter these trends by providing "persona" instructions as part of the LLM prompt, with somewhat surprising outcomes, highlighting the potential of user-centered perspectivist methods to improve content moderation systems.
The field of Information Retrieval (IR) changed profoundly at the end of the 1990s with the rise of Web Search, and there are parallels with developments in Artificial Intelligence (AI) happening today with the advent of ChatGPT, Large Language Models, and Generative AI. We acknowledge that there are clear differences between IR and AI. For example, IR is a much smaller field, and new problems arise, like data contamination that may affect benchmark-based evaluation of AI systems. But looking through the lens of an IR researcher, there are many striking similarities between the two fields of IR (25 years ago) and AI (today), and many topics appearing in discussions in AI resemble those of 25 years ago in IR: benchmark reliability and robust evaluation, reproducibility of results for non-public models, privacy and copyright issues, efficiency and scalability, etc. In this paper, we discuss similarities and differences between IR and AI and then derive some lessons learned in the field of IR as a list of recommendations - urging the IR community to reflect on, discuss, and convey these lessons to the AI field. We believe that a joint community effort by all IR researchers is both necessary and dutiful to obtain a fruitful discussion and research advancements with the AI community.
Fairness in recommender systems (RSs) is commonly categorised into group fairness and individual fairness. However, there is no established scientific understanding of the relationship between the two fairness types, as prior work on both types has used different evaluation measures or evaluation objectives for each fairness type, thereby not allowing for a proper comparison of the two. As a result, it is currently not known how increasing one type of fairness may affect the other. To fill this gap, we study the relationship of group and individual fairness through a comprehensive comparison of evaluation measures that can be used for both fairness types. Our experiments with 8 runs across 3 datasets show that recommendations that are highly fair for groups can be very unfair for individuals. Our finding is novel and useful for RS practitioners aiming to improve the fairness of their systems. Our code is available at: https://github.com/theresiavr/stairway-to-fairness.
The effectiveness of search systems is evaluated using relevance labels that indicate the usefulness of documents for specific queries and users. While obtaining these relevance labels from real users is ideal, scaling such data collection is challenging. Consequently, third-party annotators are employed, but their inconsistent accuracy demands costly auditing, training, and monitoring. We propose an LLM-based modular classification pipeline that divides the relevance assessment task into multiple stages, each utilising different prompts and models of varying sizes and capabilities. Applied to TREC Deep Learning (TREC-DL), one of our approaches showed an 18.4% Krippendorff's.. accuracy increase over OpenAI's GPT-4o mini while maintaining a cost of about 0.2 USD per million input tokens, offering a more efficient and scalable solution for relevance assessment. This approach beats the baseline performance of GPT4o (5 USD). With a pipeline approach, even the accuracy of the GPT-4o flagship model, measured in.., could be improved by 9.7%.
The purpose of the Strategic Workshop on Information Retrieval in Lorne (SWIRL)1 is to explore the long-range issues of the information retrieval (IR) field, to recognise challenges that are on – or even over – the horizon, to build consensus on key challenges, and to disseminate the resulting information to the research community. The intent is that this description of open problems will help to inspire researchers and graduate students to address the questions and will provide funding agencies with data to focus and coordinate support for IR research. Date: 10–12 February 2025. Website: https://sites.google.com/view/swirl2025/home.
Information processing tasks involve complex cognitive mechanisms that are shaped by various factors, including individual goals, prior experience, and system environments. Understanding such behaviors requires a sophisticated and personalized data capture of how one interacts with modern information systems (e.g., web search engines). Passive sensors, such as wearables, capturing physiological and behavioral data, have the potential to provide solutions in this context. This paper presents a novel dataset, SenseSeek, designed to evaluate the effectiveness of consumer-grade sensors in a complex information processing scenario: searching via systems (e.g., search engines), one of the common strategies users employ for information seeking. The SenseSeek dataset comprises data collected from 20 participants, 235 trials of the stimulated search process, 940 phases of stages in the search process, including the realization of Information Need (IN), Query Formulation (QF), Query Submission by Typing (QS-T) or Speaking (QS-S), and Relevance Judgment by Reading (RJ-R) or Listening (RJ-L). The data includes Electrodermal Activities (EDA), Electroencephalogram (EEG), PUPIL, GAZE, and MOTION data, which were captured using consumer-grade sensors. It also contains 258 features extracted from the sensor data, the gaze-annotated screen recordings, and task responses. We validate the usefulness of the dataset by providing baseline analyses on the impacts of different cognitive intents and interaction modalities on the sensor data, and effectiveness of the data in discriminating the search stages. To our knowledge, SenseSeek is the first dataset that characterizes multiple stages involved in information seeking with physiological signals collected from multiple sensors. We hope this dataset can serve as a reference for future research on information-seeking behaviors.
Spoken Conversational Search (SCS) poses unique challenges in understanding user-system interactions due to the absence of visual cues, and the complexity of less structured dialogue. Tackling the impacts of cognitive bias in today's information-rich online environment, especially when SCS becomes more prevalent, this paper integrates insights from information science, psychology, cognitive science, and wearable sensor technology to explore potential opportunities and challenges in studying cognitive biases in SCS. It then outlines a framework for experimental designs with various experiment setups to multimodal instruments. It also analyzes data from an existing dataset as a preliminary example to demonstrate the potential of this framework and discuss its implications for future research. In the end, it discusses the challenges and ethical considerations associated with implementing this approach. This work aims to provoke new directions and discussion in the community and enhance understanding of cognitive biases in Spoken Conversational Search.
Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities. This reflects a shift in user expectations from traditional search to more interactive question-answering models. However, presenting information effectively in voice-only channels remains challenging due to their linear nature. This limitation can impact the presentation of complex queries involving controversial topics with multiple perspectives. Failing to present diverse viewpoints may perpetuate or introduce biases and affect user attitudes. Balancing information load and addressing biases is crucial in designing a fair and effective voice-based system. To address this, we (i) review how biases and user attitude changes have been studied in screen-based web search, (ii) address challenges in studying these changes in voice-based settings like SCS, (iii) outline research questions, and (iv) propose an experimental setup with variables, data, and instruments to explore biases in a voice-based setting like Spoken Conversational Search.
The effectiveness of clarification question models in engaging users within search systems is currently constrained, casting doubt on their overall usefulness. To improve the performance of these models, it is crucial to employ assessment approaches that encompass both real-time feedback from users (online evaluation) and the characteristics of clarification questions evaluated through human assessment (offline evaluation). However, the relationship between online and offline evaluations has been debated in information retrieval. This study aims to investigate how this discordance holds in search clarification. We use user engagement as ground truth and employ several offline labels to investigate to what extent the offline ranked lists of clarification resemble the ideal ranked lists based on online user engagement.
James Thom合作论文数RMIT University10
Lawrence Cavedon合作论文数School of Computer Science and IT ,RMIT University10