Purpose This study aims to investigate whether a strong conflict management climate (CMC) over time is associated with reduced reports of workplace bullying and whether it buffers the long-term association between workplace bullying at baseline and subsequent exposure to bullying. The authors’ hypothesized that CMC would moderate this association over time, even after adjusting for the activity level of the immediate superior. Design/methodology/approach This study used a three-wave longitudinal design spanning three and a half years, with a four-cohort sample of 1,093 employees. Findings The results showed that the long-term association did depend on CMC, independent of the activity level of the immediate superior. In addition, the study indicated a strong direct effect of CMC on workplace bullying levels. Theoretically, these effects may be understood through facets of the conservation of resources theory. Practical implications The study highlights the importance of a strong CMC at work as a preventive measure against workplace bullying, fostering employees’ trust that interpersonal conflicts will be handled promptly, effectively and fairly, reducing the likelihood of escalation into mistreatment or abusive behaviours. Originality/value The study’s originality lies in its extended timeframe (three and a half years), the separate measurement of CMC between bullying assessments and the adjustment for supervisor activity level, which allows for isolating the effect of CMC. These factors made detecting the moderating effect more challenging, yet the authors’ still found a significant moderating effect of CMC.

The aim of the study was to investigate the prevalence of bullying and harassment at work, to identify risk groups and risk organizations, and to investigate who the victims report to be their tormentors. Bullying and harassment are defined as situations where a worker or a supervisor is systematically mistreated and victimized by fellow workers or supervisors through repeated negative acts. However, to be a victim of such bullying one must also feel inferiority in defending oneself in the actual situation. Data from 14 different Norwegian surveys (N = 7986) are presented, encompassing a broad array of organizations and professions. The results show that bullying and harassment at work are widespread problems in Norwegian working life. As many as 8.6% of the respondents had been bullied at work during the previous six months. Organizations with many employees, male-dominated organizations, and industrial organizations had the highest prevalence of victimization. Older workers had a higher risk of victimization than younger workers. Even if men and women do not differ in prevalence of bullying, significantly more men were reported as bullies. Victims reported superiors as bullies as often as they reported colleagues as their tormentor(s).

Building on the three-way model of workplace bullying and its underlying theories, this study investigates the role of trait anger and trait anxiety in the link between daily interpersonal conflicts and daily exposure to bullying behaviors. Using a quantitative diary study design, we approached 57 military naval cadets participating in a tall-ship voyage across the Atlantic, from Europe to North America, in 2017. They responded to a questionnaire on a daily basis over a period of 30 days-yielding 1428 measurement points. Prior to the voyage, participants also responded to a general questionnaire including measures of trait anger and trait anxiety. As hypothesized, multilevel analyses showed positive main effects of daily interpersonal conflicts on interpersonal conflicts the next day and exposure to bullying behaviors the same day. However, daily involvement in interpersonal conflicts did not predict exposure to bullying behaviors the next day. Moreover, and in support of the hypothesized moderating effects, trait anger (but not trait anxiety) interacted positively with daily interpersonal conflicts in the prediction of interpersonal conflicts the next day as well as exposure to bullying behaviors the same day. The study suggests that interpersonal conflicts persist and have an immediate effect on exposure to bullying behaviors and that this is particularly the case for individuals high (vs. low) on trait anger. We discuss how these findings contribute to the three-way model of workplace bullying, as well as possible practical implications.

This two-part study examined if the buffering effect of transformational leadership on the association between work-related ambiguity and job satisfaction is contingent upon whether a follower holds a formal leadership position him/herself. Data from two separate surveys were employed: Study 1: A sample of 845 respondents from Belgium. Study 2: A national probability sample of 1,608 Norwegian employees. Study 1 showed that task ambiguity had a significant negative relation with job satisfaction, but that transformational leadership did only buffer the association between task ambiguity and job satisfaction among employees holding a formal position as a supervisor or manager. Study 2 extended Study 1 by adjusting for age and job tenure of subordinates as a confounding variable. Study 2 confirmed that transformational leadership had a significantly stronger impact on the observed association between role ambiguity and job satisfaction among respondents holding a supervisor or manager position. In conclusion, when considering job satisfaction as an outcome of work-related ambiguity, transformational leadership is mainly beneficial for followers holding a formal supervisor or manager position themselves. Our findings thereby question assumptions about the general effectiveness of transformational leadership.

The study investigated relationships between exposure to bullying behaviours, return to work self-efficacy (RTW-SE) and resilience, and if resilience moderates the bullying-RTW-SE relationship among patients on sick leave or at risk of sick leave due to common mental disorders (CMD). A sample of 675 patients treated in an outpatient clinic was analysed using regressions and moderation analyses by employing SPSS and the Process macro SPSS supplement. The results showed a negative relationship between exposure to bullying behaviours and RTW-SE. There was also a positive main effect for resilience, as patients with high resilience score significantly higher on RTW-SE than patients with low resilience irrespective of levels of bullying. Further, the resilience sub-dimension personal resilience moderated the bullying-RTW-SE relationship, while the sub-dimension interpersonal resilience did not. Patients high on personal resilience showed relatively lower RTW-SE scores when exposed to bullying behaviours, compared to those that were not bullied with high personal resilience levels. Hence, one should take note of the fact that even if resilience may strengthen RTW-SE, bullying is an adverse event which particularly affects individuals who present with relatively high levels of resilience resources, at least when it comes to RTW-SE.

Workplace bullying is regarded as one of the most devastating stressors at work for those targeted, and the bullying-mental health relationship is well-documented in the literature, even under lower levels of exposure. However, less is known about when and for whom these negative behaviors have more effect. Perceived control over outcomes in life (i.e., internal locus of control) has normally been related to good health and well-being, while relying on chance and/or powerful others (i.e., external locus of control) have been related to stress and poor health. In situations with reduced individual control like bullying, however, these mechanisms may act differently. Hence, the aim of the present study was to investigate whether internal and external locus of control, respectively, moderates the bullying-mental health relationship. Data were gathered in 2014-2015 from 1474 Russian employees (44% response rate), and analyzed using Mplus and SEM modeling. Included measurement scales were the Negative Acts Questionnaire-Revised, the General Health Questionnaire-12, and Levenson's Locus of Control scale. Although the prevalence of high intensity bullying was low, the results showed the expected positive relationship between exposure to bullying behaviors and psychological strain. Furthermore, this relationship was moderated by locus of control. In line with our expectations, internal locus of control did not have the generally assumed positive effect on strain when exposed to bullying behaviors. On the other hand, external locus of control seems relatively beneficial when facing bullying behaviors. The results of this study thus support that exposure to bullying and its associated behaviors are unique stressors where personal characteristics seem to play a different role than normally expected when facing other kinds of stressors.

Workplace bullying is regarded as one of the most devastating stressors at work for those targeted, and the bullying-mental health relationship is well-documented in the literature, even under lower levels of exposure. However, less is known about when and for whom these negative behaviors have more effect. Perceived control over outcomes in life (i.e., internal locus of control) has normally been related to good health and well-being, while relying on chance and/or powerful others (i.e., external locus of control) have been related to stress and poor health. In situations with reduced individual control like bullying, however, these mechanisms may act differently. Hence, the aim of the present study was to investigate whether internal and external locus of control, respectively, moderates the bullying-mental health relationship. Data were gathered in 2014-2015 from 1474 Russian employees (44% response rate), and analyzed using Mplus and SEM modeling. Included measurement scales were the Negative Acts Questionnaire-Revised, the General Health Questionnaire-12, and Levenson's Locus of Control scale. Although the prevalence of high intensity bullying was low, the results showed the expected positive relationship between exposure to bullying behaviors and psychological strain. Furthermore, this relationship was moderated by locus of control. In line with our expectations, internal locus of control did not have the generally assumed positive effect on strain when exposed to bullying behaviors. On the other hand, external locus of control seems relatively beneficial when facing bullying behaviors. The results of this study thus support that exposure to bullying and its associated behaviors are unique stressors where personal characteristics seem to play a different role than normally expected when facing other kinds of stressors.

Leadership ostracism denotes a severe work stressor, potentially entailing more serious negative effects than other types of workplace ostracism. However, scholars have paid relatively little attention to ostracism carried out by leaders, leaving the phenomenon insufficiently accounted for in the literature. Hence, the present study aims to explore the content and typology of leadership ostracism behavior by in-depth interviews and inductive analyses based on grounded theory, in order to give a thorough presentation and description of the leadership ostracism concept as perceived and construed by Chinese subordinates. Respondents were invited using a snowball sampling technique, and the final sample consisted of 26 individuals employed in different Chinese firms. Based on the reported experience of the interviewees, 11 concrete leadership ostracism behaviors emerged from the data. Further analyses revealed a leadership ostracism behavioral typology model reflecting five core categories, i.e., general ignoring, neglect, exclusion, differential treatment, and undermining. These findings appear to partly replicate and partly expand on previous conceptualizations of workplace ostracism, indicating that leadership ostracism may reflect a distinct variant of the phenomenon, eligible to be studied in its own right. The present study also discusses certain culture-specific aspects of leadership ostracism that can be taken into consideration in future studies.

Objectives Long-term exposure to systematic negative acts at work, usually labeled workplace bullying, is a prevalent problem at many workplaces. The adverse effects of such exposure may range from psychological symptoms, such as depression and anxiety to somatic ailments like cardiovascular disease and musculoskeletal complaints. In this study, we examined the relationships among exposure to negative acts, genetic variability in the 5-HTT gene SLC6A4 and pain. Methods The study was based on a nationally representative survey of 987 Norwegian employees drawn from the Norwegian Central Employee Register by Statistics Norway. Exposure to bullying in the workplace was measured with the 9-item version of the Negative Acts Questionnaire -Revised (NAQ-R) inventory. Pain was rated using an 11-point (0-10) numeric rating scale (NRS). Genotyping with regard to SLC6A4 was carried out using a combination of gel-electrophoresis and TaqMan assay. Results The data revealed a significant interaction between exposure to negative acts and the SLC6A4 genotype with regard to pain (linear regression with 5000 resamples; age, sex, tobacco use and education were included as covariates). The relationship between negative acts and pain intensity was significantly stronger for subjects with the LALA genotype than for subjects with the SLA/LALG/SLG genotype. No significant difference between subjects with the LALA genotype and SS genotype was observed. Conclusions Our data demonstrated that the relationship between bullying and pain was modified by the 5-HTT genotype, ie, genetic variation in SLC6A4. The association between negative acts and health among vulnerable individuals appeared more potent than previously reported.

Workplace bullying is increasingly recognised as a risk factor for job loss and exclusion from working life. Consequently, bullying may represent an antecedent of job insecurity, but this notion has not been sufficiently tested using prospective, representative data. In the present study, the association between workplace bullying and job insecurity was therefore investigated using a two-year time lag and a representative sample of Norwegian employees (N=1775). Employing regression analysis, support for a cross-lagged effect of bullying on stability adjusted job insecurity was found. With respect to explanatory mechanisms, a moderated mediation analysis also revealed that this relationship is mediated by continued exposure to bullying behaviours at T2, and, that the relationship between baseline bullying and continued victimisation at T2 is moderated by laissez-faire leadership (i.e. the enactment of passive-avoidant and non-responsive leadership behaviour). Thus, laissez-faire leadership appears to represent a condition under which the bullying process can endure and progress, and the bullying behaviours associated with such sustained and escalated scenarios seem to be particularly relevant antecedents of job insecurity. These results represent novel contributions to our understanding of workplace bullying and job insecurity, holding important implications for prevention of workplace bullying and alleviation of its negative consequences.

Introduction Interest in workplace bullying has been steadily growing since the 1990s, focusing on understanding its driving factors, prevalence rates in different occupations and countries, its consequences, as well as the characteristics of the typical bully and victim. Currently, the Negative Acts Questionnaire-Revised (NAQ-R) is the most frequently used questionnaire to assess workplace bullying. Studies in the Arab world are scarce and to date the NAQ-R has not been validated in Arabic, the official or co-official language in around 25 countries in the Middle East and Asia. The aim of this study was therefore to develop an Arabic version of NAQ-R. Materials and methods 447 participants aged 18-70 years were recruited through convenient sampling. Exclusion criteria were illiteracy and employment for less than 6 months. Participants were recruited from shops, banks, travel agencies and restaurants in an area in central Beirut around a tertiary care medical centre. A two-stage process was employed to translate the original version of NAQ-R to Arabic. This translated version along with validated Arabic versions of the Satisfaction with Life Scale and the Beck Depression Inventory II were distributed to participants. Results A 14-item two-factor NAQ-R, with subscales of person-related and work-related bullying, was supported. Reliability coefficients for total and subscale scores of the NAQ-R ranged from 0.63 to 0.90. The Arabic NAQ-R had good concurrent validity as indicated by significant correlations with depression and satisfaction with life (p < 0.05). Conclusion NAQ-R was translated to Arabic and adapted. The results revealed acceptable levels of reliability and construct validity. As for the underlying factor structure, it needs to be further supported.

The present study investigates a potential preventive factor in relation to workplace bullying. Specifically, we examine how climate for conflict management (CCM) may be related to less bullying, increased work engagement, as well as whether CCM is a moderator in the bullying engagement relationship. The study was based on a cross-sectional survey among employees in a transport company (N=312). Hypotheses were tested simultaneously in a moderated mediation analysis which showed that bullying and job engagement were related (H1), CCM was related to less reports of bullying (H2), CCM was related to work engagement (H3) and that CCM was indirectly related to job engagement through bullying (H4), but only when CCM was weak (H5). That is, CCM moderated the relationship between bullying and work engagement in that this relationship only existed when CCM was low. The present study contributes to theory within this research field by showing that organizational measures may not only prevent bullying, but may also affect how employees react when subjected to bullying. Furthermore, the effect of climate in relation to bullying may be down to the narrow bandwidth facet of CCM. The study informs employers how they may act to prevent bullying while also reducing the potential negative outcomes of those cases of bullying that inevitably will show up from time to time.

Growing out of a Scandinavian research initiative instigated some three decades ago, the workplace bullying research field is now an international endeavor, with research being conducted all over the globe. In this chapter, we draw out some of the historical lines in the research field and present the concept of workplace bullying with emphasis on and discussion of definitional features, assessment, and prevalence. In addition, existing literature regarding the sources of bullying in the workplace is reviewed, including the personality of those involved and sources at the group and organizational levels. Next, the consequences of bullying are addressed. In this section, prevailing theoretical accounts of the link between bullying and its adverse outcomes are outlined, and research concerning health outcomes, consequences for participation in working life, and organizational implications are reviewed. Finally, some practical implications are outlined, along with our summary and conclusions.

The current study aims to investigate the psychometric properties of the abbreviated version of the Negative Acts Questionnaire, also known as the SNAQ (Short Negative Acts Questionnaire). A Latent Class analysis of 7,790 observation from 38 Belgian organizations demonstrated that four latent classes of respondents can be distinguished in our data: 'not bullied', 'work-related criticism', 'occasionally bullied', and 'severe targets'. Like with the original full version, both occasionally bullied and the severe targets align with the theoretical definition of workplace bullying as exposure to repeated and systematic negative behavior. The extent to which these clusters report bullying does not only account for their difference, yet also the type of behavior sets the two categories apart. Whereas severe targets had a high probability to report social isolation, this type of social behaviors was more likely to be absent among the occasionally bullied group. The results from the HSD post-hoc test demonstrated that both occasionally bullied and severe targets experienced deteriorating health, more sickness absenteeism and lower for job satisfaction than the two other latent class clusters. Hence, the SNAQ seems to be a psychometrically sound and easy to use instrument to identify targets exposed to varying degrees of workplace bullying.

Purpose The purpose of this paper is to examine the extent to which emotional experiences mediate the relationships between employees' perception of considerate and/or tyrannical leadership behaviors and their work engagement and intention to leave the organization. The notion of symmetric and asymmetric relationships between specific kinds of leadership behavior, emotional reactions, and followers' attitudinal outcomes is also examined. Design/methodology/approach Employing a survey design, the variables were assessed in a cross-sectional sample of 312 employees. Findings The study confirmed the notion of symmetric relationships between specific kinds of leadership behavior, emotional reactions, and followers' attitudinal outcomes. Contrary to the general notion that bad is stronger than good, the results indicated that positive emotions were equal or stronger mediators than the negative ones regarding the two outcomes measured in the present study. Originality/value The paper is, to the authors' knowledge, the first paper which examines simultaneously how constructive and destructive leadership styles, and positive and negative affects, are related to employee attitudes outcomes, and evokes a discussion when bad is stronger than good or vice versa regarding leadership outcomes.

In this paper, we tackle an important but unresolved research question: How distinct are workplace conflict, aggression and bullying? We study this question by means of latent class (LC) analysis using cross-industry data from 6,175 Belgian workers. We find a two-factor solution (conflict-aggression versus bullying) to provide the best fit to the data. Employees with low exposure to conflict-aggression and bullying perceived the phenomena as mostly overlapping. Employees who were exposed more frequently to the phenomena reported them to be more distinct - especially so for workplace bullying. We also find conflict-aggression and bullying to have distinct relationships with well-being and strain outcomes. These findings entail that a simple unifying approach or a single label for all three phenomena is not appropriate, at least from a measurement point of view and from the perspective of those exposed. Our results have important implications for the theoretical understanding of conflict, aggression and bullying, and for practitioners who provide support to affected employees including policymakers who help prevent and manage these problems at the workplace.

Workplace bullying is a universal threat with statistics available at global level prominently suggesting that this phenomenon is thriving like a pandemic worldwide. Limited literature on workplace bullying from Indian perspective can be attributed to the paucity of standardized tools for investigating its prevalence. This study reports validation, psychometric properties, and cutoff scores for Negative Acts Questionnaire–Revised (NAQ-R) in Indian sample ( N = 1,053). Confirmatory factor analysis (CFA) revealed a best fit three-factor model of work-related bullying, person-related bullying, and physically intimidating bullying NAQ-R demonstrated high reliability and validity using CFA and Pearson’s correlation with measures of burnout, work engagement, and perceived victimization. Two cutoff points for NAQ-R were formulated using receiver operating characteristic curve for categorizing respondents as “never bullied” (scores below 40), “occasionally bullied” (scores between 40 and 56), and “severely bullied” (scores above 56). Based on these scores, 46% of the employees were found being bullied at work, either occasionally or frequently. NAQ-R is a valid and psychometrically sound measure to examine workplace bullying in India. Clear cutoff scores may help practitioners in designing prevention and intervention strategies. As NAQ-R is the most extensively tried and tested measure of workplace bullying worldwide, the findings of the study may facilitate cross-cultural comparisons.

Previous studies on the personality of bullies and targets have exclusively been based on self-report. Against this backdrop we conducted a between group experimental vignette study with three conditions, describing a bully, a target and a control, respectively. Students (n = 242) were recruited as participants and rated the target on the observer rating version of the NEO Five Factor Inventory-Revised reflecting the personality dimensions Neuroticism, Extroversion, Openness to experience, Agreeableness and Conscientiousness. A MANOVA showed an overall significant effect of the experimental conditions. On Neuroticism significant differences between all conditions were found with targets rated highest and the control lowest. In terms of Extroversion the target was rated as lower than the control and the bully. No main effect was found for Openness. On Agreeableness the bully was rated as lower than both the target and the control. The bully was rated lower on Conscientiousness than the control. The significant differences reflected medium to large effect sizes. By and large the results are in agreement with comparable self-report data. The results are discussed in terms of practical implications and directions for future research are outlined.