His research has involved close engagement with organizations across sectors (e.g., Apollo Hospitals, China Mobile, Daimler-Chrysler, Emory Healthcare, Gartner, Georgia-Pacific, Grady Hospital, IBM, Intel, SAP, SunTrust, UPS), and has been sponsored by government agencies, major corporations and their research labs and innovation centers, and thought leadership forums.

Arun’s work has been published extensively in premier journals in IS and other disciplines, with 250 peer-reviewed articles that include 120 refereed journal articles in journals such as MIS Quarterly, Information Systems Research, Management Science, Production and Operations Management, Journal of Operations Management, and Journal of the American Medical Informatics Association. He is ranked among the top 5 scholars for publications over the last 20 years in the IS field’s top-2 journals (MISQ and ISR). His work has received several best paper awards and has been widely cited both in leading journals in the IS discipline and in leading journals in other disciplines (e.g., Accounting, Marketing, Operations Management, Strategic Management, Computer Science, Education, Healthcare, and Psychology).