Chi-Hung Chi is currently a science leader in the Digital Productivity and Services Flagship in CSIRO, Australia. He obtained his Ph.D. degree from Purdue University, West Lafayette, USA. Before joining CSIRO in 2012, he has worked in industry (Philips Research and IBM) and universities (Chinese University of Hong Kong, National University of Singapore, and Tsinghua University) for more than 20 years. His current research areas include behavior informatics, big data and analytics, service engineering, cloud computing, and social networking. He has published more than 240 papers in international conferences and journals and holds 6 U.S patents. He was the program/general chairman of WCW 2004, AWCC 2004, IEEE SOSE 2006, ICSOC 2009, SCC 2009, SIE 2010, EDOC 2011, EDOC 2012, and CWI 2012 and PC members of about 100 conferences. He is currently on advisory board of European Research Institute on Service Science (ERISS), steering committee member of IEEE International Enterprise Distributed Object Computing Conference (EDOC), associate editor of International Journal of Big Data, on editorial advisory board of 6 international journals. Technologies he developed have also been transferred into industry.