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个人简介
Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in strategy, operations and culture. She regularly advises senior executives embarking on large-scale change initiatives and organizational transformation, including embracing diversity and inclusion as a lever for significantly improving performance.
A global thought leader on leadership and strategy, Frances is widely recognized for her dynamic teaching style and breakthrough courses optimized for rapid, lasting impact. She developed one of the most popular classes at HBS, which explores business models that reliably delight customers. She also led the design and launch of HBS’s innovative FIELD curriculum built around learning experiences that are experiential and immersive.
While at HBS, Frances has held extensive leadership roles including Senior Associate Dean for faculty development and recruiting, for executive education, and faculty chair for the MBA required curriculum. Within each of these roles, Frances led significant change efforts. Highlights including addressing the gender gap in satisfaction and performance for students and faculty and broadening the reach of executive education to incorporate the evolving needs of executives and their organizations. This includes enhancing our off-campus program as well as using our state-of-the art HBX studio on campus.
A global thought leader on leadership and strategy, Frances is widely recognized for her dynamic teaching style and breakthrough courses optimized for rapid, lasting impact. She developed one of the most popular classes at HBS, which explores business models that reliably delight customers. She also led the design and launch of HBS’s innovative FIELD curriculum built around learning experiences that are experiential and immersive.
While at HBS, Frances has held extensive leadership roles including Senior Associate Dean for faculty development and recruiting, for executive education, and faculty chair for the MBA required curriculum. Within each of these roles, Frances led significant change efforts. Highlights including addressing the gender gap in satisfaction and performance for students and faculty and broadening the reach of executive education to incorporate the evolving needs of executives and their organizations. This includes enhancing our off-campus program as well as using our state-of-the art HBX studio on campus.
研究兴趣
论文共 102 篇作者统计合作学者相似作者
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HARVARD BUSINESS REVIEWno. 11-12 (2023): 62-71
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Periodicalsno. 4 (2016): 585-607
SSRN Electronic Journal (2011)
M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENTno. 1 (2011): 2-19
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