An advocate of humanitarian research, her passion is how HCI-industry-NGO collaborations can help people displaced by conflict and build futures. Karen’s focus is the Syrian war and she works in the Levant, using design ethnography and other methods to increase literacy and education, livelihoods and social connectedness. Much of her work is at UNHCR Za’atari Camp in Jordan. Major missions include youth as ICT wayfarers, the Za’atari Camp Life Project—a 5 year co-design project with over 2000 Syrians about resilience through food, culture and community; and Za’atari Camp Libraries—the world’s first, refugee-run, camp-wide library system.