Murray Campbell manages the Services Modeling group, part of the Business Analytics and Mathematical Science Department at the IBM T.J. Watson Research Center in Yorktown Heights, NY. The mission of the Services Modeling group is to apply our deep technical expertise in areas such as optimization, forecasting, probabilistic analysis, and expertise sharing to a broad range of problems relevant to the IBM Services business. Our primary focus is in the area of Business Analytics and Workforce Management, where we develop solutions that include services project/portfolio management, skill analytics, demand forecasting, workplace learning, workforce optimization, and strategic planning. Prior to his current position, Murray managed the Intelligent Information Analysis group, which focused on two main areas: indexing and searching of multimedia data, and analysis of real-time sensor data for early warning applications. In earlier work, Murray was a member of the team that developed Deep Blue, the first computer to defeat the reigning world chess champion in a regulation match.