Dr. Anerousis is Senior Manager, Service Delivery Automation, at IBM's TJ Watson Research Center, which he joined in 2003. In this role, he leads an organization responsible for developing distributed systems automation technology for traditional as well as emerging cloud-based IT delivery models, and infusing it in IBM's strategic outsourcing business. The work covers most functional areas of IT management such as system administration, monitoring and control, resource optimization, virtualization, security and compliance. Prior to that role, he managed a team of researchers working on services quality, particularly the measurement of quality and health for managed IT services, predictive analytics, optimization techniques and efficient operation models for IT delivery. This work has contributed to IBM's continued leadership in services quality and operational efficiency. Earlier in his career at IBM, he worked on high-performance distributed middleware technology to optimize and manage multiple virtualized resources. The work led to the WebSphere Virtual Enterprise product. Prior to IBM, Dr. Anerousis was the CTO of Voicemate, a venture funded startup that pioneered voice authoring technology for the financial markets. He started his career at AT&T Labs-Research working on network and service management. He also served as adjunct faculty at the department of Electrical Engineering at Columbia University. In addition to his current focus on automation technologies, he has an extensive background in software engineering, networks, middleware and services. He has worked and consulted extensively on all aspects and stages of the innovation lifecycle, from design, financing, prototyping, development to strategy and steady-state operations. He is an internationally recognized expert in the field of distributed systems and network management, having authored numerous peer-reviewed publications on the subject and delivered tutorials and keynote presentations. Dr. Anerousis received the Ph.D., M.Phil. and M.S. degrees in electrical and computer engineering from Columbia University, and a B.S. degree in electrical engineering and computer science from the National Technical University of Athens. He is also a certified karate instructor of the Japan Karate Association where he holds a 4th degree black belt.