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People use verbal and/or pictorial information, either on paper or computer screen, as part of many every-day tasks both within and outside the workplace. The ease of using this information, or even whether it is consulted at all, depends on how it is designed and presented. My research explores how linguistic and visual design features influence the cognitive demands of working with the material to achieve task goals such as answering questions, making decisions or following instructions. My research has examined the contribution of spoken information for various sections of the general public, including older adults, people for whom English is not a first language and adults who class themselves as poor readers. We have found that these groups often benefit from listening, whereas the voice hampers fluent adults who read much faster than they listen. One implication is that online information will satisfy a wider audience if it provides the option of spoken text. Current research is examining how older adults could benefit from changes to the interface of 'tablet’ computers.
People use verbal and/or pictorial information, either on paper or computer screen, as part of many every-day tasks both within and outside the workplace. The ease of using this information, or even whether it is consulted at all, depends on how it is designed and presented. My research explores how linguistic and visual design features influence the cognitive demands of working with the material to achieve task goals such as answering questions, making decisions or following instructions. My research has examined the contribution of spoken information for various sections of the general public, including older adults, people for whom English is not a first language and adults who class themselves as poor readers. We have found that these groups often benefit from listening, whereas the voice hampers fluent adults who read much faster than they listen. One implication is that online information will satisfy a wider audience if it provides the option of spoken text. Current research is examining how older adults could benefit from changes to the interface of 'tablet’ computers.
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LEARNING TO WRITE EFFECTIVELY: CURRENT TRENDS IN EUROPEAN RESEARCHpp.335-337, (2012)
Computers in Human Behaviorno. 4 (2010): 753-759
Journal of medical Internet researchno. 3 (2010): e27-e27
Information Design Journalno. 1 (2009): 76-77
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