基本信息
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职业迁徙
个人简介
I am currently manager of the Service Analytics Solutions group in Almaden Research. Our group develops advanced analytics and reasoning assets for customer service engagements to solve critical business problems. Over the past fifteen years I have developed several applications for mining unstructured information, including eClassifier, Service Request Analyzer, and STAT (Simple Text Analysis Tool). This taxonomy editing technology was also included in the Lotus Discovery Server application in 2001. Following this I led the development of the Business Insights Workbench tool (BIW) for analyzing structured and unstructured information. BIW has been used on several external client engagements with Pfizer and Novartis, and internally has been used to help the IBM T&IP (Trademark and Intellectual Property) department better leverage our patent portfolio. I also developed tools for and been actively involved in text analysis of internal IBM Jams (ValuesJam, WorldJam) and external client Jams (HabitatJam, NokiaJam). Most recently I have been a principle architect of the COBRA system for Corporate Brand Reputation Analysis which was developed during a customer engagement with the MARS snackfood corporation. My most recent work is leading the SIIP (Strategic IP Insights Platform) for patent analytics and DeepQA for Life Sciences.
The best description of my work is contained in the book, Mining the Talk, which describes our unique text mining methodology along with customer engagement experiences using the Unstructured Information Modeling approach.
研究兴趣
论文共 10 篇作者统计合作学者相似作者
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SRII Global Conferencepp.110-119, (2012)
ICAIL '07: Proceedings of the 11th international conference on Artificial intelligence and lawpp.191-192, (2007)
ADVANCES IN DATABASE TECHNOLOGY - EDBT 2006 (2006): 1084-1087
HICSS '02: Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 4 - Volume 4pp.102, (2002)
DIMENSION REDUCTION, COMPUTATIONAL COMPLEXITY AND INFORMATION (1998): 488-493
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Knowledge Discovery in Databasespp.141-158, (1991)
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