Synthesis of Actor Dependency and Business Motivation for Service Requirements Engineering
Turku（2008）
摘要
Service-oriented information systems should be built with the understanding of how they meet stakeholder intentions and support enterprise motivation. Existing requirements engineering approaches for services do not address the alignment of service-oriented information systems with business needs. This paper presents a model to support alignment based on the relationships between stakeholder intentions and enterprise motivation. A case study of the Japan Post procuring customer relationship management services illustrates the model.
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关键词
information systems,actor dependency,service-oriented information systems,business motivation,support enterprise motivation,customer relationship management services,case study,service-oriented computing,service requirements engineering,stakeholder intention,directives,relationship management service,business need,japan post procuring customer,enterprise motivation,actor dependency synthesis,requirements engineering approach,service-oriented information system,business data processing,formal specification,requirements engineering,information system,business,requirement engineering,cognition,customer relationship management,computational modeling,service oriented computing
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