Examining the Influence of Operational Intellectual Capital on Capabilities and Performance
Manufacturing & Service Operations Management, pp. 559-578, 2007.
Managers have long been challenged by an abundance of internal and external demands and uncertainties in their operating environments. Anecdotal evidence and a growing number of research studies have advocated process flexibility and product innovation as organization-level operating capabilities critical for responding to such demands an...More
Get fulltext within 24h
Full Text (Upload PDF)
PPT (Upload PPT)