B2B seller competence: Construct development and measurement using a supply chain strategy lens

Journal of Operations Management, pp. 1311-1331, 2007.

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Abstract:

In less than a decade, Internet-enabled business-to-business (B2B) commerce has become central to supply chain management. But little is known about the infrastructural competencies required for manufacturers engaged in Internet-enabled activities with downstream business customers. This paper aims to take a first step in operationalizing...More

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