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Leadership Behavior And Business Process Reengineering (Bpr) Outcomes - An Empirical Analysis Of 30 Bpr Projects
INFORMATION & MANAGEMENT, no. 5 (1999): 273-286
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Abstract
Lack of leadership is frequently a cause for the high failure rate of business process reengineering (BPR) projects. According to many experts, BPR implementation requires a top-down, directive leadership style. Yet, it also requires the management of motivated, skilled, independent-thinking people doing non-programmable tasks for which a...More
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