Computer-Supported Coordinated Care: Using Technology to Help Care for Elders

Abstract: In this paper, we define the space of Computer-Supported Coordinated Care (CSCC), anapproach that focuses on using technology to aid the entire community of people who support anelder who lives at home. We conducted interviews with people involved in the care of elders toidentify their needs. We subsequently conducted an in-situ evaluation of a prototype technologyto study how a CSCC system may help satisfy these needs. Based on the results, we identifychallenges faced by the people who...