Trust without touch: jumpstarting long-distance trust with initial social activities

CHI, pp. 141-146, 2002.

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various getting-acquainted activitylong-distance trustinitial social activitycomputer-mediated communicationprior meetingMore(4+)

Abstract:

Computer-mediated communication (CMC) is thought to be inadequate when one needs to establish trust. If, however, people meet before using CMC, they trust each other, trust being established through touch. Here we show that if participants do not meet beforehand but rather engage in various getting-acquainted activities over a network, tr...More

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