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Conflict across organizational boundaries: managed care organizations versus health care providers.
JOURNAL OF APPLIED PSYCHOLOGY, no. 4 (2001): 754-763
This research examined conflicts that occur across organizational boundaries, specifically between managed care organizations and health care providers. Using boundary spanning theory as a framework, the authors identified 3 factors in the 1st study (30 interviews) that influence this conflict; (a) organizational power, (b) personal statu...More
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