Tele-Help and Remote Service Provision Using RESORT Prototype System

The DE-4208 RESORT tele help prototype provides remote support for disabled users of PC based Rehabilitation Technology (RT) and their care persons in order to reduce existing barriers in daily usage and service of RT. The current RESORT prototype and its interface specification support also synchronisation of single switch users over narrow bandwidth network channels. The IP based RESORT system with its scaleable user interface is described explaining also the remote service API which allows to make already available RT software products ready to benefit from RESORT's tele help functionality. Experiences from real life tests and an outlook to current and future activities are given.