Cheque mates: participatory design of digital payments with eighty somethings

CHI, pp. 1189-1198, 2012.

Cited by: 75|Views19
EI

Abstract:

This paper describes a project exploring the design of digital payment services in collaboration with 16 people aged over 80. Many older people find cheques valuable as a means of payment but the UK Payments Council recently proposed their abolition. We describe two designs that simultaneously aimed to preserve and augment the paper chequ...More

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