How opinions are received by online communities: a case study on amazon.com helpfulness votes

Clinical Orthopaedics and Related Research, Volume abs/0906.3, 2009, Pages 141-150.

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review utilityonline communitieslarge-scale collectionreview helpfulnesscollective opinion-evaluation behavior更多(16+)

摘要

There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32 people found the following review helpful." Opinion evaluation appears in many off-line settings as w...更多

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