One size doesn't fit all: diversifying \"the user\" using personas and emotional scenarios

SSE@SIGSOFT FSE, pp. 25-32, 2014.

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EI

Abstract:

It is common practice in software engineering to develop a product for the \"user\". The concepts of users and actors typically oversimplify the variety of people that could use a system in a given scenario. By developing the system for actors, many software engineers effectively develop the system for themselves, embodying the abstract a...More

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