Operational and strategic information processing: Complementing healthcare IT infrastructure
Journal of Operations Management, pp. 123-139, 2015.
Healthcare information technologies (HIT) have been promoted as key enablers of improved patient safety, reduced medical errors, and increased patient satisfaction but have yielded mixed results. Drawing upon information processing theory and quality management concepts, we examine HIT infrastructure simultaneously with two distinct means...More
Get fulltext within 24h
Full Text (Upload PDF)
PPT (Upload PPT)