Operational and strategic information processing: Complementing healthcare IT infrastructure

john w gardner
john w gardner

Journal of Operations Management, pp. 123-139, 2015.

Cited by: 21|Views3

Abstract:

Healthcare information technologies (HIT) have been promoted as key enablers of improved patient safety, reduced medical errors, and increased patient satisfaction but have yielded mixed results. Drawing upon information processing theory and quality management concepts, we examine HIT infrastructure simultaneously with two distinct means...More

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