Line, line, everywhere a line: Cultural considerations for waiting-line managers

graham gillam
graham gillam
kyle simmons
kyle simmons
donald stevenson
donald stevenson

Business Horizons, pp. 533-539, 2014.

Cited by: 1|Views0

Abstract:

Given the trend of increasing business globalization, management teams of multinational companies have taken steps to better understand consumers, local business partners, and local governments. Local queueing preferences present managers with additional challenges and opportunities in international markets. The world may be ‘flat,’ but i...More

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