Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter?MarkRui SousaMarlene Amorim[0]Elliot Rabinovich[0]Anníbal C. SoderoDecision Sciences, Volume 46, Issue 3, 2015.Cited by: 21|Bibtex|Views3|DOI:https://doi.org/10.1111/deci.12142EI Other Links: academic.microsoft.com|dblp.uni-trier.deCode: Data: Full Text (Upload PDF)PPT (Upload PPT)SimilarReferenceUpload PPTYour rating :0 TagsCommentsSubmit