Empower A Team'S Product Vision With Lego (R) Serious Play (R)
Product Focused Software Process Improvement(2015)
摘要
This paper investigates how software development teams and their products can be influenced by the use of service design tools. More specifically, a case study incorporating LEGO (R) SERIOUS PLAY (R) workshops was conducted in collaboration with Steeri Oy, a company that develops customer relationship software. Two workshops were held with two different software development teams, with the aim of creating a shared vision of the product within the team. The workshops provided the teams with many new insights into their product's problems and opportunities, a common language of metaphors with which to communicate, and a holistic view of the product, including their role in the system. These LEGO SERIOUS PLAY workshops, as examples of a service design tool in use, illustrate their value in unlocking valuable insights and team potential.
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关键词
Software Engineering, Service Design, Shared Vision, Product Owner, Team Coherence
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