When A Knowledge Base Is Not Enough: Question Answering Over Knowledge Bases With External Text Data

One of the major challenges for automated question answering over Knowledge Bases (KBQA) is translating a natural language question to the Knowledge Base (KB) entities and predicates. Previous systems have used a limited amount of training data to learn a lexicon that is later used for question answering. This approach does not make use of other potentially relevant text data, outside the KB, which could supplement the available information. We introduce a new system, Text2KB, that enriches question answering over a knowledge base by using external text data. Specifically, we revisit different phases in the KBQA process and demonstrate that text resources improve question interpretation, candidate generation and ranking. Building on a state-of-the-art traditional KBQA system, Text2KB utilizes web search results, community question answering and general text document collection data, to detect question topic entities, map question phrases to KB predicates, and to enrich the features of the candidates derived from the KB. Text2KB significantly improves performance over the baseline KBQA method, as measured on a popular WebQuestions dataset. The results and insights developed in this work can guide future efforts on combining textual and structured KB data for question answering.