Providing Online Crisis Information: An Analysis of Official Sources during the 2014 Carlton Complex Wildfire
CHI, pp. 3151-3162, 2017.
Using the 2014 Carlton Complex Wildfire as a case study, we examine who contributes official information online during a crisis event, and the timeliness and relevance of the information provided. We identify and describe the communication behaviors of four types of official information sources (Event Based Resources, Local Responders, Lo...More
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