Sensemaking Of Complex Sociotechnical Systems - The Case Of Governance Dashboards -

This research project is concerned with developing a suitable visualization model to depict a complex socio-technical system such as a city. It focuses on governance dash-boards as the main starting point as these aim to depict many aspects of a city and, it is argued, already reflect and shape a city in its totality. Governance dashboards however pose a number of challenges and may not be the most suitable visualisation for representing a city. It is proposed to create a visualisation model that would fully capture a city in its complexity whilst being cognisant of allowing users to engage with detail.