Dice in the Black Box: User Experiences with an Inscrutable Algorithm.
AAAI Spring Symposia(2018)
摘要
We demonstrate that users may be prone to place an inordinate amount of trust in black box algorithms that are framed as intelligent. We deploy an algorithm that purportedly assesses the positivity and negativity of a usersu0027 writing emotional writing. In actuality, the algorithm responds in a random fashion. We qualitatively examine the paths to trust that users followed while testing the system. In light of the ease with which users may trust systems exhibiting intelligent behavior we recommend corrective approaches.
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