I Communicate, Therefore I Belong Processes of Identification Among Organizational Representatives

Business and Professional Communication Quarterly, pp. 270-299, 2016.

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Abstract:

Although research has explored employees’ organizational identification, few scholars have investigated liminal workers’ identification. This gap is problematic because nonmembers represent organizations and their attachments may influence their work. To understand this poorly understood phenomenon, we conducted interviews with agency soc...More

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