How Do You Like Your Forgiveness? Communication Style Preferences And Effects
COMMUNICATION STUDIES(2017)
摘要
Two studies examined forgiveness recipients' evaluations of, and responses to, four styles of forgiveness-granting communication: engaging, deemphasizing, conditional, and suppressing. In the context of close friendships, Study 1 showed that whereas the engaging style was highly preferred, the suppressing and conditional styles were not. Content analysis suggested that the latter two styles are perceived as unclear, inauthentic, and/ or in violation of norms. Study 2 suggested that engaging forgiveness is preferable because it effectively addresses personal and relational face needs and reduces uncertainty. Implications for the conceptualization of forgiveness-granting styles and the practical construction of forgiveness expressions are discussed.
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关键词
Conflict, Face Threat, Forgiveness, Friendship, Uncertainty
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