Middle-range theorizing on logistics customer service

Daniel A. Pellathy
Daniel A. Pellathy
Joonhwan In
Joonhwan In

International Journal of Physical Distribution & Logistics Management, pp. 2-18, 2018.

Cited by: 5|Views0

Abstract:

PurposeThe purpose of this paper is to illustrate how a systematic application of middle-range theorizing, which pays particular attention to contexts and mechanisms, can be used to extend current knowledge on logistics customer service (LCS) in a number of critical areas.Design/methodology/approachThe paper applies Stank et al.’s (2017) ...More

Code:

Data:

Get fulltext within 24h
Bibtex
Your rating :
0

 

Tags
Comments