User Attitudes towards Algorithmic Opacity and Transparency in Online Reviewing Platforms
CHI, pp. 4942019.
algorithm's existence algorithm's operation algorithmic opacity reviewing platforms transparency
Algorithms exert great power in curating online information, yet are often opaque in their operation, and even existence. Since opaque algorithms sometimes make biased or deceptive decisions, many have called for increased transparency. However, little is known about how users perceive and interact with potentially biased and deceptive op...More
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