Relations are more than Bytes - Re-thinking the Benefits of Smart Services through People and Things

Claude P. R. Heath
Claude P. R. Heath

CHI, pp. 3082019.

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Abstract:

Critical approaches to smart technologies have emerged in HCI that question the conditions necessary for smart technologies to benefit people. Smart services rely on a relation of trust and sense of security between people and technology requiring a more expansive definition of security. Using established design methods, we worked with tw...More

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