Corporate Behavior when Product Safety is Suspected–Proposal of an Instance Model for the Decision-Making Process–

In recent years, problems related to chemicals such as endocrine disrupters and dioxin have attracted attention, and the need for chemical substance management among chemical manufacturers has been recognized. Based on a case study, this paper proposes and instance model for the decision-making process in a company where the safety of a product is suspected. It was found that a company's decision-making is based on the requirements of stakeholders, legal regulations, company policy (environmental management) and future prediction (regulations and market trends).