Inventory record inaccuracy dynamics and the role of employees within multi-channel distribution center inventory systems
Journal of Operations Management, pp. 6-24, 2018.
Abstract:
The dynamics of inventory record inaccuracy (IRI) remain under-explored in a multi-channel distribution center (MCDC) setting. Additionally, how employees interact with the rest of an MCDC's inventory system to impact IRI is yet to be explored. To address these issues, our research adopts a multi-method exploratory approach to understand ...More
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