Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations
International Journal of Hospitality Management(2020)
摘要
•This study integrates the conceptual model of website evaluation into theory of planned behaviour.•This study mainly tests the mediating effects of attitude, subjective norms and perceived behaviour.•Mediating effects exist between mobile usability towards mobile payment and customer satisfaction.
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关键词
Mobile payment,Hotel reservation,Online travel agencies,Repurchase intention,Mediating effects
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