Phantom Friend or Just a Box with Information: Personification and Ontological Categorization of Smart Speaker-based Voice Assistants by Older Adults
Proceedings of the ACM on Human-Computer Interaction, pp. 214-21, 2019.
As voice-based conversational agents such as Amazon Alexa and Google Assistant move into our homes, researchers have studied the corresponding privacy implications, embeddedness in these complex social environments, and use by specific user groups. Yet it is unknown how users categorize these devices: are they thought of as just another o...More
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