Reducing Perceived Waiting Time in Theme Park Queues via an Augmented Reality Game

Niels Quinten
Niels Quinten
Rakesh Patibanda
Rakesh Patibanda
Daniel Dang
Daniel Dang
Jon Satterley
Jon Satterley

ACM Transactions on Computer-Human Interaction (TOCHI), pp. 1-30, 2020.

Cited by: 0|Bibtex|Views12|DOI:https://doi.org/10.1145/3361524
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Other Links: dl.acm.org|dblp.uni-trier.de|academic.microsoft.com

Abstract:

Theme parks visits can be very playful events for families, however, waiting in the ride’s queues can often be the cause of great frustration. We developed a novel augmented reality game to be played in the theme park’s queue, and an in-the-wild study with X participants using log data and interviews demonstrated that every minute playing...More

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