Benchmarking company performance from economic and environmental perspectives

BENCHMARKING-AN INTERNATIONAL JOURNAL(2019)

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摘要
Purpose The purpose of this paper is to develop an approach to measuring the performance of motor vehicle manufacturers (MVMs) from economic and environmental (E&E) perspectives. Design/methodology/approach Eight measures are identified for benchmarking the performance from E&E perspectives. A new company performance index I-MVM is constructed to quantitatively generate the historical data of MVMs' company performance. Autoregressive integrated moving average (ARIMA) models are built to generate the forecast data of the I-MVM. The minimum Akaike information criteria value is used to identify the model of the best fit. Forecast accuracy of the ARIMA models is tested by the mean absolute percentage error. Findings The construction of the index I-MVM is benchmarked against three frameworks by six benchmark metrics. The I-MVM satisfies all of its applicable metrics while the three frameworks are incapable to satisfy their applicable metrics. Out of 15, 4 MVMs are excluded for benchmarking future performance due to their non-stationary time series data. Based on the forecast I-MVM data, GM is the best performer among the 15 samples in the FY2018. Originality/value This research highlights the environmental perspective during vehicles' production. The development of this approach is based on publicly available data and transparent about the methods it used. The data out of the approach can benefit stakeholders with insights by benchmarking the historical performance of MVMs as well as their future performance.
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关键词
Benchmarking,Performance measure,Time series forecasting,Motor vehicle manufacturer
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