Learning About Work Tasks to Inform Intelligent Assistant Design

CHIIR '19: Conference on Human Information Interaction and Retrieval Glasgow Scotland UK March, 2019, pp. 5-14, 2019.

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Abstract:

Intelligent assistants can serve many purposes, including entertainment (e.g. playing music), home automation, and task management (e.g. timers, reminders). The role of these assistants is evolving to also support people engaged in work tasks, in workplaces and beyond. To design truly useful intelligent assistants for work, it is importan...More

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