Research and Empirical Analysis of Doctor-Patient Relationship Based on Trust Model
international conference on intelligent computation technology and automation(2019)
摘要
By integrating the service resources of various service providers, this paper intends to provide patients with personalized examination resource allocation scheme according to the experience of patients' historical examination service and the attributes of service quality. While achieving the goal of reasonable allocation of examination service resources and reducing patients' time and expenses, it can improve the patients' satisfaction. The service trust degree was used to describe the patients' trust and satisfaction degree in the examination service, and the corresponding model of the trust degree in the medical examination service was established. A trust-based examining service resource allocation algorithm is proposed, which includes two parts: checking service selection and checking time arrangement. Finally, the experimental results verify the validity of the checking service selection algorithm.
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关键词
doctor,patient,examination service,QoS
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