IT engagement as a blessing and a curse? Examining its antecedents and outcomes in organizations.
International Journal of Information Management(2020)
摘要
•IT engagement entails excitement from IT use and increasing need to use IT.•Organizational IT users experience IT engagement, which is not IT addiction.•IT engagement is driven by normative pressures and information load.•IT engagement leads both to increased strain and IT-enabled productivity.•IT engagement helps IT users perform their job better.
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关键词
IT engagement,Information load,Normative pressure,IT use
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