Conceptual Metaphors Impact Perceptions of Human-AI Collaboration
Proc. ACM Hum. Comput. Interact., pp. 1-26, 2020.
With the emergence of conversational artificial intelligence (AI) agents, it is important to understand the mechanisms that influence users' experiences of these agents. We study a common tool in the designer's toolkit: conceptual metaphors. Metaphors can present an agent as akin to a wry teenager, a toddler, or an experienced butler. H...More
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