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Connecting with the Future: the Role of Science Fiction Movies in Helping Consumers Understand Privacy‐technology Trade‐offs

˜The œJournal of consumer affairs/˜The œjournal of consumer affairs(2021)

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摘要
This article examines the ways in which sci-fi films help consumers understand the tradeoffs between personal privacy concerns and other societal concerns that arise due to new technologies. Drawing upon media priming theory, the authors present a conceptual framework and accompanying research questions that suggest how priming from a futuristic movie influences consumers sentiment toward technology and privacy, from its release date and throughout its availability on movie streaming services. Through a series of studies, including qualitative analysis and text-based sentiment analysis of reviews in the IMBD database, the authors provide evidence to support this theoretical conceptualization. The findings demonstrate that online reviews are useful as a data source to gauge emotional intensity and text analysis of science fiction film reviews provides a useful methodology for understanding consumer perceptions about the future. Science fiction movies may help consumers frame privacy-technology tradeoffs and take action to protect their privacy.
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关键词
consumer privacy,technology,future,qualitative and text analysis
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