Personalized service product family design optimization considering crowdsourced service operations
Computers & Industrial Engineering（2022）
摘要
•Joint optimal joint design of service product family and service operations.•Service operations crowdsourcing is modeled for service personalization.•A nested genetic algorithm for solving the hierarchical joint optimization model.•A case study in the tourism industry.
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关键词
Service personalization,Service product family,Service resource family,Crowdsourcing,Bilevel programming,Genetic algorithms
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