Sociodemographic determinants of telehealth utilisation in general practice during the COVID ‐19 pandemic in Australia

Internal Medicine Journal(2023)

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摘要
This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID-19) pandemic from March 2020 to August 2021 in Australia. Drawing on 860 general practice providers among 3 161 868 patients, 24 527 274 consultations were recorded. Telehealth accounted for 37.6% of the consultations, with 2.4% through videoconferencing and 35.2% through phone consultations. Our multivariate regression analyses indicated low utilisation of videoconferencing compared with phone consultations among older adults, those living in rural communities and migrants from non-English speaking countries.
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关键词
COVID-19,general practice,primary care,telehealth,telemedicine
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