Satisfaction of healthcare workers and patients regarding telehealth service in a hospital in Peru.

Fernanda Barriga-Chambi,Fabricio Ccami-Bernal, Alberto Luciano Alarcon-Casazuela,Julissa Copa-Uscamayta, Jeremy Yauri-Mamani, Brenda Oporto-Arenas,Cender Udai Quispe-Juli

Revista peruana de medicina experimental y salud publica（2022）

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摘要

Physician satisfaction was lower than that of other health professionals. Patients had a moderate-high satisfaction. The maturity level of telehealth implementation in HRHD was oriented towards a null or initiated level. Decision-makers need to consider user satisfaction for the telehealth implementation and the follow-up.

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